ZenValleyCasino, your privacy is our priority. We are committed to safeguarding the personal information you provide and ensuring full transparency regarding how we collect, use, and protect your data.
1. Information We Collect
- Personal Information: Name, contact details, address, nationality, and payment information when you book a stay, join loyalty programs, or use our services.
- Browsing Information: IP address, device data, pages visited, and cookies to improve your web experience.
- Gaming Preferences & Activity: Participation in on-site casino services, preferences, and feedback.
2. How We Use Your Information
- To process reservations, payments, and service requests.
- To enhance guest experience and personalize offers.
- For security, fraud prevention, and legal compliance.
- To inform you of updates, offers, and exclusive promotions (with your consent).
3. Sharing of Data
We do not sell your data. We may share information with:
- Service providers (e.g., payment gateways, reservation systems)
- Regulatory authorities where legally required
- Internal departments for guest management
4. Data Protection & Security
We implement strict measures, including SSL encryption, secure servers, and internal access controls to protect your data from unauthorized access or disclosure.
5. Cookies & Tracking
ZenValleyCasino uses cookies to enhance browsing, remember preferences, and analyze usage trends. You may manage cookie settings through your browser.
6. Your Rights
You have the right to:
- Access, update, or delete your personal data
- Opt out of marketing communications
- Request data portability
To exercise your rights, please contact us at: [email protected]
7. Third-Party Links
Our website may contain links to external sites. We are not responsible for the privacy practices of those websites.
8. Policy Updates
This Privacy Policy may be updated periodically. Please check this page regularly for the latest version.